Frequently Asked Questions


If you haven’t received your refund please email the name on your account along with the address, city, state, zip code and account number to

Why is All American Direct closing?

The need for our services has declined over the years since local markets have become available.

How can we receive distant network channels?

We know of no options at this time

How can I get my local channels?

Dish Network provides local channels to all markets in the United States

Please contact Dish Network at 1-800-333-dish.

What about the money I paid for service?

If you have money left on account a prorated refund will be issued.

When can I expect my refund?

You should receive a refund no later than March 4th 2014.

What about using my Dish Network service while traveling in my RV?

Please contact Dish Network regarding this option at 1-800-333-DISH

Where can I find more information?

Please continue to visit this website

Questions can be emailed to:

Our call center can be reached at 1-800-909-9677

What about my monthly credit card auto pay?

It was prorated to deliver service through 2/25/14.